z77com Privacy Policy

This Privacy Policy ("Policy") describes how z77com ("we", "us", "our", or "z77com") collects, uses, stores, and prot ects personal information provided by users ("you", "your") of the z77com website and associated services (collectively, the "Platform"), which is accessible at https://z77com.org.

z77com is committed to safeguarding the privacy of all registered players and visitors. This Policy applies to all personal data collected through your use of the Platform, including during account registration, deposits and withdrawals, customer support interactions, and general browsing activity.

This Policy should be read alongside the z77com Terms & Conditions and the Responsible Gaming Policy, both of which form part of your agreement with z77com. By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

For the purposes of applicable data protection legislation, z77com is the data controller in respect of the personal information you provide when using the Platform. As data controller, z77com determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in compliance with applicable law.

All enquiries relating to data protection, privacy rights, or the handling of your personal information should be directed to our support team at: [email protected]

z77com collects personal data from you in the following categories, depending on how you interact with the Platform:

z77com does not collect special categories of sensitive personal data (such as biometric, health, or religious data) unless strictly required by applicable law or regulation, and only with your explicit consent where required.

z77com uses your personal data only for legitimate, clearly defined purposes. The following table sets out the primary purposes for which your data is processed and the corresponding legal basis for each:

• Account creation and management — to register your z77com account, verify your identity and age (21+), and maintain accurate account records;
• Payment processing — to facilitate deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, USDT TRC20, or Retail Cash, and to process withdrawal requests in PKR;
• Service delivery — to provide access to casino games, sports betting markets (including PSL and international cricket), Evolution live tables, slots, and all other Platform features;
• Regulatory compliance — to carry out Know Your Customer (KYC) checks, anti-money laundering (AML) screening, and to comply with requirements imposed by z77com's international gaming licence;
• Responsible gaming — to monitor gaming patterns, apply responsible gaming tools at your request or where internally flagged, and to enforce the 21+ age restriction across all Platform activities;
• Fraud prevention and security — to detect and investigate suspicious activity, prevent multiple account registration, and protect the integrity of the Platform;
• Customer support — to respond to your enquiries, resolve complaints, and improve the quality of our support services;
• Marketing communications — to send you promotional offers, bonus notifications, and relevant updates, but only where you have given explicit consent to receive such communications. You may withdraw this consent at any time;
• Platform improvement — to analyse aggregated usage data for the purpose of improving Platform performance, game selection, and the overall user experience;
• Legal obligations — to retain records as required by applicable law and to respond to lawful requests from regulatory or law enforcement authorities.

z77com will not use your personal data for any purpose that is incompatible with those listed above without first notifying you and, where required, obtaining your consent.

z77com processes your personal data on one or more of the following legal bases, as applicable to each processing activity:

• Contractual necessity — processing is necessary to perform the contract between you and z77com (i.e., your account agreement and the Terms & Conditions) or to take steps at your request before entering into that contract;
• Legal obligation — processing is required to comply with applicable laws, including AML regulations, KYC obligations, and requirements imposed by z77com's international gaming licence;
• Legitimate interests — processing is necessary for z77com's legitimate interests, including fraud prevention, network security, Platform improvement, and responsible gaming monitoring, provided those interests are not overridden by your rights and interests;
• Consent — for marketing communications and the use of non-essential cookies, z77com relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

z77com uses the following categories of cookies and tracking technologies on the Platform:

• Strictly necessary cookies — essential for the Platform to function. These include session cookies that keep you logged in to your z77com account and security tokens that protect against cross-site request forgery. These cannot be disabled;
• Functional cookies — used to remember your preferences such as language settings, display options, and your last visited game category. These improve your experience but are not essential;
• Analytics cookies — used to collect aggregated, anonymised data about how visitors interact with the Platform, including pages visited, session lengths, and navigation paths. This data helps z77com improve the Platform for all users;
• Security cookies — used to detect and prevent fraudulent logins, bot activity, and multiple account creation attempts. These support z77com's platform integrity obligations.

z77com does not use third-party advertising cookies or sell your browsing data to advertising networks. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect Platform functionality.

z77com may share your personal data with the following categories of third parties, strictly on a need-to-know basis:

• Payment processors — JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and cryptocurrency processing partners, solely for the purpose of executing your deposit and withdrawal instructions;
• Identity verification providers — third-party KYC and AML screening services used to verify your identity, age, and the source of your funds in compliance with z77com's licensing obligations;
• Game content providers — software providers such as Evolution Gaming who supply live dealer games and slot titles. These providers may process technical data to deliver game content but do not have access to your financial or identity data;
• Regulatory and law enforcement authorities — where required by law, court order, or a lawful request from a government or regulatory body, z77com will disclose the minimum necessary personal data required to comply;
• Professional advisers — including lawyers, auditors, and insurers who provide professional services to z77com under strict confidentiality obligations;
• IT and infrastructure providers — cloud hosting, security monitoring, and platform maintenance providers who process data solely on z77com's instructions and are bound by data processing agreements.

All third parties with whom z77com shares personal data are required to implement appropriate technical and organisational measures to protect that data and to process it only for the purposes specified by z77com.

z77com retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:

• Account data and transaction records — retained for a minimum of five (5) years from the date of account closure or the last transaction, whichever is later, in accordance with AML and financial record-keeping obligations;
• KYC verification documents — retained for a minimum of five (5) years following the end of the business relationship, as required by applicable anti-money laundering regulations;
• Customer support communications — retained for three (3) years from the date of the interaction, to enable complaint resolution and quality assurance;
• Marketing preferences and consent records — retained for the duration of your account and for two (2) years thereafter to evidence consent and honour opt-out requests;
• Technical and usage logs — retained for up to twelve (12) months for security monitoring and Platform analytics purposes.

On expiry of the applicable retention period, z77com will securely delete or anonymise your personal data in accordance with its internal data disposal procedures. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate statistical analysis without identifying any individual.

z77com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the z77com Platform;
• Encrypted storage of sensitive data including passwords (which are hashed using industry-standard algorithms), financial identifiers, and identity documents;
• Segregated data environments — player personal data and financial data are stored in isolated systems with strict access controls;
• Role-based access controls — internal access to personal data is restricted to authorised z77com personnel on a strict need-to-know basis;
• Regular security audits and penetration testing of Platform infrastructure by independent third-party security specialists;
• Incident response procedures — z77com maintains a documented data breach response plan and will notify affected users and relevant authorities in the event of a qualifying personal data breach, within the timeframes required by applicable law.

While z77com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your z77com account credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

Subject to applicable law and z77com's legal obligations, you have the following rights in relation to the personal data z77com holds about you. To exercise any of these rights, please contact us at [email protected] with your registered account details and a description of your request.

• Right of access — you may request a copy of the personal data z77com holds about you, together with information about how it is processed;
• Right to rectification — you may request correction of any inaccurate or incomplete personal data held about you;
• Right to erasure — in certain circumstances, you may request that z77com delete your personal data. This right is subject to z77com's legal and regulatory retention obligations, which may require us to retain certain data even after account closure;
• Right to restrict processing — you may request that z77com restrict the processing of your personal data in certain circumstances, such as while a complaint is under investigation;
• Right to data portability — you may request that z77com provide your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to object — you may object to the processing of your personal data where z77com relies on legitimate interests as the legal basis, subject to z77com's overriding legitimate grounds;
• Right to withdraw consent — where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

z77com will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two months, in which case z77com will notify you of the extension and the reason for it.

If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an account on z77com or provided personal data to the Platform, please contact us immediately at [email protected]. z77com will investigate all such reports promptly and take appropriate action, including account closure and full deletion of any data associated with the minor.

z77com employs age verification as part of its KYC process. All accounts are required to submit valid identity documentation — such as a Pakistani CNIC or passport — confirming that the account holder is 21 years of age or older before withdrawals are permitted and bonus funds are released. Accounts that fail this check are suspended pending investigation.

z77com operates under an international gaming licence and may process or store personal data on servers located outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide the same level of data protection as the laws of Pakistan, z77com will ensure that appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant data protection authorities;
• Data processing agreements with all third-party processors that include binding data protection obligations;
• Technical measures such as encryption to protect data in transit and at rest across all jurisdictions in which it is processed.

By using the z77com Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan. z77com will always take steps to ensure your data receives an adequate and consistent level of protection wherever it is processed.

z77com reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, z77com will notify registered users via email to the address on their account and by posting a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the z77com Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the updated Privacy Policy, you should cease using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to remain informed about how z77com is protecting your personal data.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way z77com has handled your personal data, please contact our support team in the first instance:

Email: [email protected]
Subject line: Privacy Request – [Your Registered Username]

z77com aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days. If you are not satisfied with z77com's response to your complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the regulatory body overseeing z77com's international gaming licence.

z77com  |  [email protected]  |  This Privacy Policy was last updated on 1 January 2026 and supersedes all prior versions.